Last updated: 27 October 2025

These Terms and Conditions (“Terms”) govern your use of the website hannakuyoro.co.uk and any related services provided by Hanna Kuyoro – Virtual Assistant (“I”, “me”, or “my”). By accessing or using my website, you agree to these Terms. Please read them carefully.

1. About Me

Business name: Hanna Kuyoro – Virtual Assistant

Business structure: Sole Trader

Email: hannakuyoro@gmail.com

Location: United Kingdom

I provide freelance virtual assistant and administrative services to clients in the UK and internationally.

2. Use of This Website

You agree to use this website lawfully and only for legitimate purposes related to your personal or business interests. You must not:

• Copy or reproduce website content without permission.

• Use this site to transmit harmful or unlawful material.

• Attempt to gain unauthorised access to the website or any related systems.

I reserve the right to suspend or restrict access to the site if these Terms are breached.

3. Services

Details of my services are provided on my website or through direct communication.

Before any work begins, I may issue a service agreement or confirmation outlining scope, fees, and timelines.

Unless otherwise agreed in writing, all services are provided on a freelance basis, and I am not an employee of any client.

4. Digital Products

Digital products (such as templates, downloads, or resources) sold via Gumroad are for personal or business use only by the purchaser.

You may not redistribute, resell, or share these products without written consent.

All sales of digital products are final, as access is granted immediately upon purchase.

5. Payment Terms

Service fees and payment schedules will be agreed before work begins.

Payment for digital products is processed securely via Gumroad.

All prices are in GBP (£) unless otherwise specified.

Invoices must be paid in full by the due date. Late payments may result in suspension of services or additional fees.

6. Cancellation and Rescheduling

If you wish to cancel or reschedule a booked meeting, please provide at least 12 hours’ notice via email or your booking link.

Repeated cancellations may result in refusal of future bookings.

7. Liability

While I aim to provide accurate and high-quality services, I cannot guarantee specific results.

To the fullest extent permitted by law, I am not liable for:

• Loss of profits, data, or business opportunities.

• Any indirect, incidental, or consequential damages.

My total liability in connection with any service will not exceed the amount you paid for that specific service.

8. Intellectual Property

All website content, branding, and materials are owned by or licensed to Hanna Kuyoro.

You may not copy, distribute, or modify any materials without written consent.

9. External Links

This website may include links to external platforms such as Google Forms, Google Calendar, Gumroad, and social media sites.

I am not responsible for the content or privacy practices of these external sites.

10. Privacy

Your privacy is important to me. Please review my Privacy Policy to understand how your data is collected and used.

11. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Updates to These Terms

I may update these Terms periodically. The most current version will always be available on this page, with the “last updated” date noted above.

Contact:

If you have any questions about these Terms, please contact me at hannakuyoro@gmail.com.